With lightning-fast resolution times, the benefits of our IT support services keep on coming...
Maintain your IT with the best in the business
In the era of increasing competition, organizations are looking for any way they can to maintain their competitive edge. A successful business model needs a good mix of technicians, engineers and administrators who can deal with day-to-day issues and be able to handle disasters in a very efficient way. For that, you need the best in the business when it comes to managing your IT infrastructure, and the best in the business is Merit Technologies.
We understand that technical support is an integral part of IT management, and without the right support staff, or more importantly, appropriate training for that staff, you can face serious consequences. It’s not enough to just hire someone with the right technical skills; you need them to be able to think critically about your company’s needs.
We offer IT support services and a range of managed services that are a cost-effective solution to all your IT problems. Whether you need onsite or remote support, we can work independently or with your in-house IT team to ensure your hardware and software is taken care of around the clock.
Providing premium IT support when you need it most
As a business, it’s hard to focus on business operations when your IT infrastructure is not functioning properly, so it’s important to have a plan in place that prevents downtime from happening and helps with recovery when it does.
We provide comprehensive IT support when you need it most. Our technicians are certified experts in their field, with backgrounds in operating systems and software, networking, cloud, security, and more. As a HIPAA-verified managed service provider, we offer comprehensive support services that help you identify what needs fixing first so that your business can get back on track as quickly as possible. If an emergency arises, we’ve got your back with 24/7 monitoring and disaster recovery solutions.
No matter where you are, or what the problem may be, our technical support specialists will make sure your technology is not the downfall of your business.
All the IT support your business needs from one expert provider
At Merit Technologies, we provide the full range of IT support services you’ve been looking for from one centralized provider. Our team of technical support specialists and data analysts can work on any project, regardless of size or complexity, at any time of the day or night. We also offer a range of outsourced services such as data recovery, operating system installation and desk technician services.
Our flexible support contracts are designed to deliver the best value for your budget, with affordable access to highly skilled support engineers, who uphold the highest standards of IT security with strict adherence to SLAs. Personalizing our onboarding process ensures the allocation of an account manager to each client, with quarterly business reviews to ensure that our client’s overall business goals, IT strategy, and IT support service are in alignment.
With our team of industry experts, you’ll never need to go anywhere else.
A team of IT experts dedicated to your business
As Tier 1 Microsoft-certified Gold partners, our engineers undergo specialist Microsoft training which allows us special access to new Microsoft releases, updates, and Microsoft Cloud products which we can offer our clients priority access.
For businesses looking to switch providers, we offer expertise across an extensive area of specialties: cybersecurity solutions, threat and vulnerability management, IT infrastructure, procurement, Microsoft Cloud technology & Cloud migration, GDPR, data protection, IT security audits, disaster recovery, backup, etc.
Serving small and medium-sized businesses in South Carolina, North Carolina, Georgia, and beyond, Merit Technologies is dedicated to helping you make every dollar go further when it comes to supporting your teams’ IT requirements. With our flexible pricing and strategic focus, we’re here to help you win in business.
We know that no two businesses are the same and so we’ll create plans unique to your business so you can remain profitable.
If you’re frustrated by the cost of managing an in-house team that delivers limited value, talk to one of our team members – we’d love to help!